Both managers and employees can start new chats from web and mobile. You can message one person or create a group conversation with multiple team members.
Starting a Chat on Web
Click the speech bubble icon in the left navigation → click the + button at the top of the chat list. The Create Chat modal opens with a group filter, employee list with checkboxes, and an employee count. Once you've selected your participants, the chat is created and opens immediately.
💡 Selecting a single person creates a one-on-one chat. Selecting two or more creates a group chat, which shows all participant names in the chat list.
Starting a Chat on Mobile
Tap Chats in the bottom navigation bar → tap the blue + button in the bottom right corner. The Create Chat screen shows an alphabetical list of all team members with a Search bar at the top. Tap one or more people to select them, then tap Create to open the chat.
Sending a Message
Type in the Type a message... field and press Enter (web) or Send (mobile) to send. In addition to text, you can send photos, videos, and location pins (mobile only).
What to Read Next
Need help? Click Book a Call in the top right of the app to talk with the Teamsly team.