When an employee initiates a shift swap and a colleague accepts it, the request lands in your Swap Shift queue for final approval. You'll see both sides of the trade before making a decision.
Getting There
Go to Requests in the left nav and click Swap Shift.
Reviewing a Swap Request
The Pending tab shows all swap requests waiting for your review. Each card displays both employees involved — the one requesting the swap on the left and the colleague who accepted on the right — along with the date, time, and position for each shift being traded.
Approving or Denying the Swap
Click Approve to confirm the trade. Both employees' schedules will be updated immediately. Click Deny to reject the swap — the original shifts remain unchanged and both employees will be notified.
Past decisions are logged on the History tab.
💡 Both employees must hold the same position for a swap to be valid — you won't see swaps proposed between employees in different roles.
What to Read Next
Need help? Click Book a Call in the top right of the app to speak with the Teamsly team.