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Live Location & Route Tracking Add-On

How to add, turn on, and use Live Location — see clocked-in employees on a live map, replay their routes, and choose Standard or Aggressive tracking

Live Location lets managers see clocked-in employees on a live map and replay the routes they took during a shift. Tracking starts when an employee clocks in from the mobile app and stops when they clock out. It is never active outside working hours.

Live Location is an add-on for the All-In-One plan, billed per location. You can try it free during your trial.

Standard vs. Aggressive Tracking

Live Location comes in two tracking levels. Pick the one that matches how your team moves during the day.

  • Standard — Records a new point roughly every 65 feet (20 m). Routes are snapped to the road, so a drive is drawn neatly along the streets the employee used. Best for drivers, delivery, field service, and travel between job sites.

  • Aggressive — Records a new point roughly every 16 feet (5 m). Routes are not snapped to the road. The map shows the exact path the phone recorded, including walking across parking lots, through yards, and up to individual doors. Best for door-to-door, canvassing, security patrols, and other on-foot work.

💡 Because Aggressive is not snapped to the road, a drive recorded on Aggressive follows the raw GPS points and may look less smooth than the same drive on Standard. If your team mostly drives, choose Standard.

Pricing

Live Location is billed per location, on top of your All-In-One plan:

  • Standard — $25 per location per month, or $240 per location per year ($20/month)

  • Aggressive — $35 per location per month, or $336 per location per year ($28/month)

The add-on follows your plan's billing period. Before you confirm, Teamsly shows an order summary with the price per location, your number of locations, and your total.

Adding Live Location

You need permission to manage billing to add Live Location. Other managers see a message asking them to contact the account owner.

From Settings (All-In-One plan)

  1. Click the gear icon at the bottom of the left navigation and select Time Tracking.

  2. Find the Real-time location & route tracking card and click Add Live Location.

  3. Choose a Tracking level — Standard or Aggressive.

  4. Review the order summary and click Confirm and pay. Your card is charged today for the rest of the current billing period, and the add-on is included on your plan's bill after that.

When Choosing a Plan

On the Plans page, the All-In-One card includes an Add Live Location checkbox. Tick it, choose Standard or Aggressive, and continue to checkout. You can also click + Add next to either tracking level in the Optional Add-Ons table.

If you're on the Free or Basic plan, the Live Location card in Settings shows See plans instead. Upgrade to All-In-One to add it.

Turning On Tracking and Choosing Roles

  1. Go to Settings → Time Tracking.

  2. Turn on Real-time location & route tracking enabled.

  3. Under Tracking level, choose Standard or Aggressive. Hover over the ? icon for a quick reminder of the difference.

  4. Under Roles with real-time location enabled, select the roles you want to track. Only employees in these roles are tracked.

Changes save automatically. A badge next to the toggle shows your status: Free during trial, Add-on, or Included.

📱 Employees in tracked roles must keep location access set to Always (iPhone) or Allow all the time (Android) in order to clock in from the mobile app.

Changing Your Tracking Level

Select the other option under Tracking level in Settings → Time Tracking.

  • During your trial — The change is saved right away at no cost.

  • Switching to Aggressive — Click Confirm change. Your card is charged today for the difference for the rest of the billing period, and your next bill uses the Aggressive price.

  • Switching to Standard — Click Confirm change. You'll receive a credit on your next bill for the difference.

The new level applies the next time each employee clocks in. Routes that were already recorded keep the tracking level they were captured with.

Removing the Add-On

In Settings → Time Tracking, click Remove Live Location add-on below the tracking level, then click Remove add-on. Tracking stops right away at every location, you won't be charged again, and any time you've already paid for is credited to your next bill.

What Employees See When Clocking In

When an employee in a tracked role taps Clock In, the app asks them to allow location access if they haven't already. The prompt explains that location is used only while they're clocked in and stops when they clock out.

Viewing Live Locations and Routes

Click Home in the left navigation and open the Live Status tab. The map shows every clocked-in employee in a tracked role. Click an employee's name to see the route they've taken during their shift and the distance traveled. Open the widget in full screen to pick a past date and review earlier routes.

Common Questions

Which plan do I need for Live Location?
All-In-One. Live Location is added to All-In-One as a per-location add-on. It's free to try during your trial.

What's the difference between Standard and Aggressive?
Standard records a point about every 65 feet (20 m) and snaps routes to the road, which is ideal for driving. Aggressive records a point about every 16 feet (5 m) and does not snap to the road, so you see the exact path walked.

Does Aggressive tracking snap routes to the road?
No. Aggressive routes are drawn exactly as recorded. Only Standard snaps routes to the road.

Does Aggressive use more battery?
Yes. Recording more points more often uses more battery. Use Aggressive when you need precise on-foot routes.

What happens when my trial ends?
To keep tracking, choose the All-In-One plan with Live Location. Until then, live tracking and the Live Status map are turned off.

Am I charged for every employee?
No. Live Location is priced per location, not per employee.

Why can't I see the Add Live Location button?
Only users with permission to manage billing can add or change Live Location. Ask your account owner.

What to Read Next

Need help? Click Book a Call in the top right of the app to talk with the Teamsly team.

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