The Shift Feedback report gives you a full record of every rating and comment employees have submitted after their shifts. Use it to track morale trends, identify issues by role or employee, and follow up on low ratings.
Getting There
Click Reports in the left navigation, then select Shift Feedback under the Feedback section.
The Shift Feedback Report
The report shows all feedback submitted within your selected date range. Each row includes: Shift Date, Shift (name and time), Employee, Rating (1–5), and Feedback (any written comment).
Filtering the Report
Use the controls at the top to narrow results by date range, role, or specific employees.
💡 Low ratings (1 or 2) are highlighted in red so they stand out immediately. Check these first when reviewing a new period of feedback.
Where Ratings Also Appear
Individual employee feedback ratings roll up to their employee profile. You can see an employee's average shift rating on the Stats tab of their profile in the Employees section — useful for spotting patterns over time without digging through the full report.
📋 The report only shows data for shifts where feedback was submitted. If the report shows "No Data," either no employees have submitted feedback yet or Shift Feedback may not be enabled in Settings.
What to Read Next
Setting Up Shift Feedback — How to enable the feature and configure when prompts are sent
Managing Notification Preferences — How to control notification delivery for your team
Need help? Click Book a Call in the top right of the app to talk with the Teamsly team.